FLEET SERVICE
Whether you have one forklift or a large fleet, we'll keep your operation running efficiently.

Service and repairs for loading docks, doors, and related equipment.
When equipment goes down, you lose money twice as fast: the cost of the repair itself and lost productivity due to downtime. Count on The Lilly Company for all your equipment repair and maintenance needs.
You don't have to be an expert in equipment repair and maintenance. While you focus on growing your business, we'll make sure your equipment is always ready when you need it.
Whether you have one forklift or a large fleet, we'll keep your operation running efficiently.
We custom design maintenance programs to fit with your equipment needs and application.
Our certified technicians will maintain your equipment on a schedule that works for you.
Keep your electric forklifts running efficiently by regularly maintaining and servicing your batteries.
Prevent employee injuries with regular maintenance of your loading dock and door equipment.
Keep your fleet operating efficiently and safely with emissions tests along with vehicle registration.
Construction Equipment repair and maintenance plans.
Repairs and maintenance for safe, dependable pallet racking.
Protect your marina equipment with reliable forklift maintenance and repair services.
Forklift service, battery maintenance, racking repairs, dock equipment, aerial lifts, and more—all from one trusted provider.
Material handling equipment maintenance & service when you need it most.
A technician comes to your facility to diagnose or repair equipment that is down, unsafe, or underperforming.
Billing: hourly labor + parts (after hours billed at 1.5×, 4-hour minimum).
Major repairs, rebuilds, and specialized work performed at your local Lilly Company shop using full tooling and diagnostics. Pickup and delivery available.
Billing: trucking + hourly labor + parts.
Best For: large mechanical issues, rebuilds, or jobs not feasible on-site.
Emergency repair support outside normal business hours for critical operations or 24/7 environments where downtime during evenings, nights, or weekends is costly.
Billing: 1.5× labor rate, 4-hour minimum.
A full diagnostic inspection that evaluates equipment condition, safety, and upcoming repair needs. Includes a written report and up to eight hours of inspection labor.
Does NOT Include: repairs or adjustments costs.
Purpose: catch issues early, can help prevent major breakdowns, and extend equipment life.
Payment Structure: Flat Rate per unit based on number of units and type of equipment.
1,000- and 2,000-hour maintenance are manufacturer-recommended service intervals based on how many hours a forklift has been used, not just its age. These services go beyond basic inspections and focus on the major systems that wear down predictably over time.
⮟ Learn More Below ⮟
We're more than a forklift service provider—we support your entire operation with services including dock and door maintenance, pallet racking repairs, battery and charging systems, aerial lift service, and more.
Manufacturer-recommended service performed at set usage milestones to inspect, flush, and replace critical forklift systems — keeping equipment running safely and preventing costly breakdowns.
• Forklifts operate in harsh, high-demand environments.
• Wear increases predictably with hours, not just age.
• Sticking to 1,000- and 2,000-hour PM intervals prevents breakdowns, reduces repair costs, and maximizes uptime.
• These intervals follow the engineering and testing standards set by the manufacturer.
A: Yes, depending on your forklift type. These services follow your forklift’s type and the manufacturer’s recommended maintenance schedule. Performing 1,000- and 2,000-hour PMs ensures critical systems are serviced at the right intervals, helping prevent breakdowns and keep your equipment running safely and reliably.

Flat rate fee + travel time + parts
MAX: 2 hours labor
Includes: Miscellaneous Fees and Charges, Environmental Fees
Based on manufacturer recommendations, this service could include:

Flat rate fee + pick-up & delivery + parts
MAX: 8 hours labor (Shop Job)
Includes: Environmental Fees (ENV)
Based on manufacturer recommendations, this service could include:
The Lilly Company services and repairs all forklifts and material handling equipment, including electric, LP, diesel, gas forklifts, reach trucks, order pickers, pallet jacks, walkies, narrow-aisle lifts, and heavy-capacity trucks.
We also work on telehandlers, scissor lifts, boom lifts, yard spotters, utility vehicles, burden carriers, and industrial equipment. If it lifts, loads, carries, stacks, or moves, we service it.
A maintenance agreement is a scheduled, fully customizable service plan between a customer and The Lilly Company outlining how a piece of equipment or fleet will be maintained over time. Instead of handling service on an “as it breaks” basis, a maintenance agreement sets a predictable structure for agreed upon maintenance services.
This service refers to inspecting a forklift and refreshing consumables like oil and filters.
Goal: Help prevent breakdowns with periodic maintenance.
This service corrects problems that have yet to occur but are likely to happen in the near future. Predictive maintenance plays a significant role in catching expensive downtime.
Goal: Find issues before they turn into big ones.
This service repairs forklift parts that have already failed.
Goal: Fix and repair issues that have failed.
Compare LillyCo's maintenance agreement options to find the right level of service, coverage, and support for your equipment and business needs.
Coverage and benefits vary by agreement and eligibility.
Find answers to frequently asked questions about The Lilly Company's Maintenance Plans, including coverage options, service scheduling, and how our plans help reduce downtime and protect your equipment investment.
Disclaimer: The examples and scenarios in these FAQs are provided for general informational purposes only; plan features, coverage, response times, and perks vary by agreement, and not all customers or equipment qualify for every benefit.
We offer scheduled maintenance plans for all types of forklifts including electric, LP, diesel, gas forklifts, reach trucks, order pickers, pallet jacks, walkies, narrow-aisle lifts, and heavy-capacity trucks.
We also offer maintenance plans for all types of material handling equipment such as telehandlers, scissor lifts, boom lifts, yard spotters, utility vehicles, burden carriers, and industrial equipment.
Following your manufacturer’s recommended intervals helps prevent breakdowns and keeps your equipment operating safely and reliably. Service frequency also depends on your forklift type and how it’s used.
Heavy use, harsh environments, or attachments may require more frequent maintenance.
The Lilly Company provides fully customizable maintenance plans from Planned Maintenance (PM), Dedicated On-Site Technicians, or Full Contract Maintenance.
A comprehensive maintenance plan that includes scheduled maintenance and most repairs for a predictable monthly cost.
Includes:
● All planned maintenance services
● Most repairs not caused by damage
● Preventative repairs
● One-day response time (varies by agreement)
● Rental or loaner equipment if downtime exceeds the agreed service window
Does Not Include:
● Damage from abuse or improper operation
● Wear items (tires, brakes, batteries) unless specified in the agreement
Payment: Fixed monthly rate per unit based on usage and operating environment.
Best For: Operations seeking predictable maintenance costs and minimal unexpected repair expenses.
Perk: Many agreements include a free rental if downtime exceeds 48 hours. (Terms vary by contract.)
A dedicated technician working at your facility to handle day-to-day service needs.
Includes:
• All maintenance tasks during scheduled hours
• PMs, inspections, and reactive repairs
• On-site presence based on a set schedule
Does NOT include:
• Work outside agreed hours
• Additional techs beyond the contract
• Non-agreement tasks
Payment: Single monthly invoice per technician.
Best For: Facilities with 100+ units, heavy use, or operations needing continuous support.
Additional Perks: Lilly covers employee expenses (insurance, workers’ comp, PTO, etc.); no customer HR burden.
Scheduled maintenance based on time or usage to keep equipment operating safely and reliably.
Includes:
• Safety & operational inspections
• Oil, filters, lubrication
• Fluids as needed
• Cleaning drivetrain components
• Notes on developing issues
Does NOT include:
• Repairs found during inspection
• Emergency/reactive repairs
• Diagnostics or detailed troubleshooting
Payment: Flat labor rate per unit + parts as needed.
Best For: Any customer wanting consistent equipment reliability and reduced downtime.
Other Info: PMs/repairs are tracked separately for accurate maintenance history.
Operations change, equipment breaks, and problems happen. That's when you need a timely service partner you can depend on. You are not in the repair business, but you have a partner who is.
The Lilly Company provides maintenance plans to prevent costly and disruptive issues, so you can keep working. Our certified technicians will care for your material handling equipment, on a convenient planned schedule, instead of waiting for issues to happen and production to stop.
"We've had a relationship with Lilly for 20 years. We've tried other companies, but Lilly is always the first group we reach out to. Of the material handling companies we deal with, Lilly is by far the better company. They've been around the longest and provide the best service."
The Lilly Company technicians service high-capacity marina forklifts with specialized features such as negative-lift masts, corrosion-resistant components, and heavy-duty lifting systems, ensuring reliable performance in demanding marine environments where saltwater, heavy loads, and continuous operation can take a toll on equipment.
Uptime is the key to a profitable operation. Out expert technicians and four-hour guaranteed response times will keep you in the game. With the Toyota 360 Support Plus warranty, what gets fixed stays fixed at no additional cost to you.
By upgrading to Toyota 360 Support Plus you get a year of planned maintenance included and an extended product assurance guarantee.

Clark FlexGuard is a promise to our customers. The Support Plan includes top level support with a guaranteed response time with service provided by only the best Clark technicians for your peace of mind.
With our broad reaching network of dealers, Clark can give your issues the attention they need, when they need it. From major support issues to simple questions about equipment capability, Clark FlexGuard has you covered.

You are not in the repair business, but you have a partner who is. The Lilly Company provides maintenance plans to prevent costly and disruptive issues, so you can keep working.
Why wait for issues to happen and production to stop? Our certified technicians will maintain your material handling equipment, on a convenient schedule that works for you.
Protect your people and products by maintaining your loading dock equipment and overhead doors. Call on us for installation, repair and routine maintenance.
We repair, service and maintain all makes and models of forklift and material handling equipment.
If it's broken, we can fix it. It's easy. Here's how it works:
REQUEST SERVICE
Fill out the form to get immediate service assistance. Our solutions team will contact you right away.
GET SERVICE
We'll send out a trained and certified technician to meet you on-site to fix the problem fast.
GET MOVING
With the Lilly Company by your side, you’ll be up and running fast.
We've got your back. 
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