4 min read
Rick Gilleland: May 15, 2026 11:46:46 AM
Between credit cards and airline loyalty programs, the term “platinum service” has lost its shine. Many companies will call just about anything a...
3 min read
Rick Gilleland: Apr 30, 2026 8:00:00 AM
What if you had a small cut that wouldn’t stop bleeding? It would probably worry you. You might wonder about the cause and what other issues it...
2 min read
John Wofford: Jan 18, 2026 7:30:00 AM
When Floats and Fuel Cells, Inc. (FFC) needed a hard-to-find forklift for a one-day job involving delicate equipment, they turned to The Lilly...
4 min read
Jason Bane: Dec 19, 2025 6:46:41 AM
The forklift is a universal piece of equipment in your industry, and you know the stages of its lifespan well. First, you work with a dealer to...
3 min read
John Wofford: Jul 14, 2025 6:30:00 PM
Maintaining your forklift is the best way to prevent expensive repairs. You wouldn’t skip an oil change on the family vehicle, right? The same...
3 min read
Rick Gilleland: Jun 21, 2024 9:25:29 AM
No business wants to fail. Yet, without a program to keep your forklifts in good working order, you’re setting yourself up for a series of expensive...
4 min read
John Wofford: May 3, 2024 12:25:40 PM
You've probably seen splashy dollar signs thrown around about the "real" cost of downtime. You might have even rolled your eyes. After all, you've...
3 min read
Carolyn Snow: Mar 5, 2024 3:49:22 PM
We can all picture him. The wise, old mechanic in faded overalls and a well-worn ball cap rebuilding gasoline engines under a shady tree. He's the...
3 min read
Rick Gilleland: Aug 26, 2022 2:00:00 PM
Forklifts are an essential part of any warehouse or distribution center. When they break down, it can cause significant disruption in operations. You...
2 min read
John Wofford: Jul 8, 2022 12:21:00 PM
For forklift fleet managers, extending your forklift’s life is key to keeping your operation cost-effective. Unfortunately, many electric forklift...
